Carlene Jackson, Cloud9

HOW TO: MANAGE PEOPLE IN A STARTUP

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“One thing I encourage people when they join my team is to write a future 10 year CV. That way, it allows me to get insights into their level of ambition and how I can support them on their journey.”

— Carlene Jackson

This week on #CUTalks we are talking to Carlene Jackson, CEO of Brighton-based tech company Cloud9 Insight. Carlene established her first business aged 17 and then spent nearly two decades in the software industry before going it alone to take advantage of the booming cloud technology sector. Cloud9 Insight is a Microsoft Gold Partner which has provided more than 700 UK businesses with cloud-based CRM software systems. Founded in 2010, the company has 30 staff and is also an award winning provider of training and apprenticeships programmes which it runs through its sister company, Vantage Academy. 

The podcast was produced by Carl Homer, Cambridge TV.

Jump to the following topics:

1. Career background and dealing with Dyslexia - 1:30

2. How Cloud9 partners with Microsoft - 4:40

3. Cloud9’s milestones - 12:30

4. Insights on People Management - 15:30

5. Why hire apprentices - 18:00

6. Advice for aspiring female entrepreneurs - 23:20

7. Importance of finding the right co-founders and employees - 29:00